AI-powered ‘Samsung Mall’ shopping app for India bites the dust

Concluding updated: July 2nd, 2019 at 23:29 UTC+01:00

Samsung has discontinued the Samsung Mall shopping app a yr and a half afterward its launch. The shutdown was expected equally the Korean company started notifying the app's users since May this yr that the service will no longer be available after June 30. Users opening the Samsung Mall app afterward June are greeted with a bulletin about the discontinuation of the service and asking them to uninstall the app.

While Samsung hasn't offered any reasons for the shutdown, it is most probably due to lack of customer interest in the service. Earlier its demise, the app had more 5 million downloads on the Play Shop, near of which were probably from pre-installations on Samsung's upkeep devices. The company has now removed the app from the Google Play Store.

The Korean tech giant debuted the Samsung Mall app on the Milky way On7 Prime number in January 2018. It was an AI-backed shopping app that was exclusive to the Galaxy customers in India. The app enabled users to shoot or use an existing moving-picture show of any product to initiate an AI-powered visual search across multiple shopping sites, compare prices, and make purchases from within the app.

While the idea sounds nice in concept, it never really offered whatever value to the customers. Shopping straight on partner sites such equally Amazon, TATA CliQ, Shopclues, Jabong, and others made more sense, both in terms of cost and convenience, than buying through the Samsung Mall app.

Source: https://www.sammobile.com/news/samsung-mall-shopping-discontinued-india/

Posted by: reynoldsrefort.blogspot.com

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